Shipping and Delivery Policy

Shipping and Delivery Policy

Store: Dr.Glo

Owner: Gaslat Waarqa Establishment

Shipping Regions

We ship to:

  • All regions of the Kingdom of Saudi Arabia
  • Selected countries outside the Kingdom

Delivery Time

  • Inside Saudi Arabia: 3 to 15 business days
  • International Shipping: 3 to 30 business days

Shipping Fees

  • Inside Saudi Arabia: 19
  • International Shipping: 85

Order Preparation

Orders are prepared within:

  • 24 – 48 business hours after payment.

Order Tracking

After the order is shipped, the customer receives:

  • A tracking number
  • A shipping notification

Shipping Delays

Shipments may be delayed due to:

  • Seasons
  • Promotions/Offers
  • Weather conditions
  • Customs procedures
  • In the event of a delay, customer service can be contacted.

Delivery Failure

If delivery is not possible due to:

  • Incorrect address
  • No response to the shipping company
  • Re-shipping fees may be applied.